Zebra OneCare Essential Comprehensive is a service contract that gives you access to maintenance, repair and technical support services. The contract covers the manufacturing defects of the equipment, the repairs that may occur following accidents that damaged the equipment and the repair or replacement of worn components following the normal use of the equipment over time.
Characteristics:
✔ Contract validity – 5 years
✔ Duration until product return - 3 working days*
✔ Technical support available - from Monday to Friday, during business hours
✔ Version updates for the operating system
✔ Security updates via LifeGuard Android
✔ VisibilityIQ OneCare dashboard – provides a cloud-based overview of repairs, technical support, contracts, and more
The Onecare Essential Z1AE-WT64XX-5C00 contract can be purchased within a maximum of 30 days from the purchase of the equipment. Contract Z1AE-WT64XX-5C00 applies to Zebra WT6400 terminals. Does not apply to accessories compatible with the equipment.
Explanatory note:
* this term refers to the period during which the product is in the authorized Zebra service. The transit period is not taken into account.